I get an error "Invalid Account" when trying to log in

"Invalid Account" error on the desktop and web terminal of MetaTrader 4 and MetaTrader 5 means you are using an incorrect password.

Troubleshoot your login:

  1. Double check that you are using the correct login and password combination.
  2. If you recently changed the password to your web login, this does NOT change the password of your MetaTrader 4 and MetaTrader 5 trading accounts. Please use the previous password for your trading accounts.
  3. Reset your trading account password:
    1. How do I change the password of my MT4 trading account?
    2. How do I change the password of my MT5 trading account?
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